Mobile Enablement

  • Push notifications for call, message, and voicemail alerts
  • Single number contact
  • Browse voicemail messages and recordings from your inbox
  • Mobile presence and secure IM
  • Mobile privacy (present office caller ID)
  • Integrated softphone
  • Advanced call controls: hold, park, attended and unattended transfer
  • Corporate directory access
  • On-demand call recording
  • Secure user-to-user file transfer

Improving the Mobile Work Experience

  • Communicate with clients and coworkers via IM text & SMS messages.
  • Optimize your call group workflow by getting operator, ACD, and other Agent calls in the office or on the go.
  • A built-in softphone saves costs on calls from anywhere in the world.
  • Record what you want, when you want, where you want, with the touch of a button.
  • A single place for team collaboration with group calls or group messaging.

A Seamless Experience

MX Mobile brings the agility that remote employees need to provide an exceptional customer experience. It works seamlessly with all applications of our UC, allowing users to easily push or pull calls between MX Mobile, desktop phones, or the computer softphone, when leaving or entering any location. Callers won't even notice when devices are switched in mid-conversation.