Competitive Market
With the convergence of voice and data, including the development of VoIP and SIP,
many new products and services are introduced to the marketplace. The good news
is that this competitive market environment keeps the key players on their toes,
in product development, product support and pricing. The downside to so many entrants
is the number of "hot products of the day", many being developed in some start up
venture...products that appear to be a great deal, but quickly turn into a regrettable
purchase. Digitel uses a product selection process, that considers these factors
resulting in a product portfolio which avoids these "here today, gone tomorrow"
scenarios.
There is no need to latch on to a big brand name, which is usually a premium price
decision, in order to get the quality, reliability and long term support that should
be expected in a selecting a communications system. It is our belief that Great
Value is the key to our products and services. That is the target we shoot for on
every opportunity!
Digitel believes that education is important to the long term success of our employees...and
therefore our company! For that reason, Digitel joined TAG (Technology Assurance
Group), an international organization representing over 100 other members in our
industry. The main goal of TAG is to teach best practices for our industry. We send
staff regularly to TAG training sessions and web training sessions. TAG also assists
in product reviews, group purchasing and follow up to assist us with accessing great
products at great prices.
Again, Digitel is in its 28th year of business...with long term relationships with
its clients and suppliers. Our practices and philosophies have gotten us to this
point - throughout many competitive market environments!