At Digitel Systems Inc., we are always interested to hear your opinions and if we could improve our service in any way.

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Read what our clients are saying about Digitel Systems Inc. We are very proud of the excellent feedback we get from our clients.

  • I wanted to take a moment to thank you all for a seamless transition. Your Senior Technician was excellent. He was organized, friendly and calm at all times making this transition one of the easiest technical transitions I have ever been a part of. I know there was a lot of work and setup being done in the background. As well, we discovered much too late into the process that our IT team would be on vacation. They were only available by telephone. In most cases, this would have been an unacceptable scenario to the installation team. However, your technician handled the situation brilliantly and made it seem as easy as plugging in the USB head sets. I am truly thankful for his expertise and professionalism.

    The entire team has taken to the Zultys system very well. The MXIE software makes things easy to use. It was the first time the team was actually excited about "change” in the office! We even had a couple of users showing us how to change setting etc.

    Please let me know if you need a reference for future Zultys/MXIE clients. I will be pleased to recommend Digitel and the system.

    Sharl C
    Cruise Experts Travel - Vancouver

  • Great Service

    Thank you Dave and Stacy!

    We recently opened a new office. Having no experience with any of the technical set-up, we were overwhelmed by the knowledge and assistance provided by Dave Kuwica. Not only was he able to expertly do what he needed to do to set up the lines for our new phones, he was able to give advice to the other technicians who weren't as knowledgeable.

    Stacy Adolph was also a great help throughout the process, from the time I ordered the phone, through to training on how to use them.

    Thanks to your team!

    CC
    Langley, BC

  • Wonderful, Patient and Very Helpful

    I just wanted to send a note to say how pleased I was with the team that came in last week to set up our new system. All of the team were wonderful, patient and very helpful to me and my tenants in answering questions and showing us how to operate our new telephones. Stacey was great and a good teacher and Tim was very helpful on the Friday in problem solving a few unforeseen challenges.

    I had to contact the service department and they and Tim were great and got me all the answers to a few minor problems, and by 5:00pm I was one very happy customer.

    Thanks for all of your hard work Betty Ann; it has been a very pleasant experience working with Digitel.

    DC
    Vancouver, BC

  • You and your teams' thoughtfulness and care for us as your clients as well as your attentiveness to ensure that we have what we need to remain effective is excellent and appreciated. Thank you so much.

    TL
    Genesis Integration - Vancouver

  • We have been a Digitel customer for about 20 years now and I can not imagine any other company looking after our telecommunication systems. All of the staff I have dealt with at Digitel have always been very knowledgable and helpful, providing us with communication systems that fits our needs. Any major installations are well thought out and planned so there is minimal disruption to our staff and lawyers. Kudos to all of the Digitel team!

    Lynn Zelickson,
    Office Manager
    Owen Bird Law Corporation
    Vancouver, BC

  • Job well done!

    David Shaw,

    Thank you very much for getting us set-up in our new office.(on budget & ahead of time!) You should be very proud of your team - Chris our installor, Cheryl our trainer, Jeanne our project manager & I am sure there are more behind the scene. You redefined for us what service can be & should be.

    Best wishes for a great 2005!

    Charles Ku
    President & CEO
    RSI International Inc.
    North Vancouver, BC

  • Excellent Service

    Three years ago we purchased a voice over IP phone system from Digitel. Throughout that time Digitel's service has always been friendly and exceptional. More importantly though when our company started to grow, Digitel responded quickly to help us upgrade and ensure a smooth, nearly uninterrupted, transition.

    Tyler Hassman
    Vancouver, BC

  • Richard P. Working on the Downtown Vancouver Business Improvement Association's (DVBIA) Phone System

    Richard has repeatedly placed follow up calls checking in to see how we were doing after making system adjustments and has always been extremely kind and thoughtful as we waded through the possibilities trying to find exactly where the problem was rooted.

    Thanks to Richard we now have a fully functional phone system and a deep appreciation for the excellent customer service he demonstrated from beginning to end.

    Sara Johnson
    Vancouver, BC V6B 5A1